Privacy Policy

Explains what personal information we collect, why we collect it, and how customers can request access, correction, or deletion.

Effective date: 2026-02-27

1. Scope This Privacy Policy applies to AcostasPool website forms, quotes, scheduling workflows, customer portal, and payment-related communications.

2. Information We Collect We may collect and process the following information: - Name - Email address - Phone number - Property address and service location details - Information submitted through contact, estimate, or booking forms - Service history, notes, and media related to completed visits

3. How We Use Your Information We use collected information to: - Provide estimates and proposals - Schedule and perform pool maintenance services - Communicate updates, confirmations, and service notes - Process invoices and payments - Improve service quality and customer support

4. Sharing and Disclosure We do not sell or rent personal information. We may share limited information with trusted providers (for hosting, communications, storage, and payment processing) when necessary to operate our services.

5. Cookies and Analytics We may use cookies and analytics tools, such as Google Analytics, to understand usage patterns and improve website performance.

6. Data Security We implement reasonable administrative, technical, and organizational safeguards to protect personal information. No internet-based system can be guaranteed 100 percent secure.

7. Data Retention We retain records only as long as necessary for service delivery, legal compliance, tax requirements, and dispute resolution.

8. Your Rights You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.

9. Contact For privacy requests, contact us at: contact@acostaspool.com